This is where we answer the most common questions our customers might have.
What’s your return policy?
For on-line courses, we offer a FULL 100% REFUND if you are not satisfied. Just start the course within the first 90 days after purchasing and request your refund before completion.
WHAT's included with on-line courses?
Each course and/or package should be self-explanatory, however, ALL of our on-line courses include FREE e-mail Q&A with one of our licensed instructors. Simply e-mail the instructor and you will generally receive a response by the end of the next business day.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions. Simply call 0r e-mail us and we will respond as soon as we are able.
DO YOU HAVE AN ACTUAL PHYSICAL LOCATION OR DO YOU EXIST ONLY ON-LINE?
We are real estate professionals who still believe in brick & mortar. Our office is located in the Channelside area of downtown Tampa, Florida. You can stop by if you like. Call ahead and we'll brew a fresh pot of coffee.
Our classroom courses are either taught at our building or for convenience to our students, may be taught elsewhere.
ARE YOU FULLY LICENSED?
We're glad you asked, but of course we are fully licensed by the Florida Real Estate Commission and Department of Business and Professional Regulation. Our school license is ZH1002651 and our lead instructor license is ZH1003492 and BK3274711.
Each of our regulated courses, including the text and all materials used with the course, are separately licensed as well.